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Here is a list of our most frequently asked questions:
1) Why should I buy my gun from Battle Born Ammunition & Firearms, Inc?
Battle Born Ammunition & Firearms, Inc was voted best firearms dealer in 2018 and again in 2019 - definitely shooting for 2020!! One of the reasons is our top level customer service. Add in our comfortable and welcoming store atmosphere (lounge area, popcorn and coffee daily, Soup Saturdays and have you seen our kids area and art wall?), the 5 free cleanings we give with each new gun ( value - $175) and our low pricing!
2) What does the Molon Labe on your Tshirts and much of your merchandise mean?
"Molon labe (Greek: μολὼν λαβέ molṑn labé), meaning "come and take [them]", is a classical expression of defiance. According to Plutarch, Xerxes, king of Persia, demanded that the Spartans surrender their weapons and King Leonidas I responded with this phrase. As strong supporters of the 2nd Amendment, this is our battle cry.
3) Can I order in the store?
Yes, you can order in the store and we carry a large variety of guns that we stand behind. Custom orders require a 20% down payment which is only refundable under specific circumstances.
4) What does it mean when you say that you are a "Blue Label" dealer?
Being former law enforcement, former firefighter/emt and veteran owned, we have a heart for our brothers and sisters in blue, military veterans and all first responders. The Blue Label discount is a deeper discount that the manufacturer's give us so that we can pass along those savings to you. For you to qualify, you must either be either active or retired law enforcement, military or fire service and your credentials must support this.
We always discount our sales for all first responders, active duty miltary and veterans (including spouses) this does include our classes. We would be honored to have veterans sign our wall in the store.
5) What is your transfer fee
Our transfer fees are $35 for the first gun and $10 per gun after that per delivery. Each separate delivery is charged that way. Per Nevada State Tax Bulletin SUT 15-0001 we must collect Nevada Sales Tax on any Out of State transfers including any other costs required to fulfill your order (including the transfer fee and any shipping) unless you can show it was already paid to the store you transferred from. Transferred guns are available the next business day after receipt. If you want the transferred gun rushed, we charge an additional $15 as we must take time away from our customers to do so. For all transfers if you do not have a valid CCW a background check fee of $25 will be added. Any firearms left over 14 days beyond receipt are subject to our monthly locker rental fees per locker.
For voluntary transfers, we do not charge anything. Why? The state is not charging us and we will not make money on a law that we feel is futile and ridiculous.
6) Do you do layaway?
Yes with 20% down we will do layaway on any in store merchandise. Layaways that go without payment for more than 30 days are subject to forfeiture of the deposit after 60 days. No layaways on consignment guns.
7) Do you do consignment?
Yes, our fee is 15%, which is waived if you wish to use the funds in our store for existing stock, then you would get 100% of the sale amount as store credit. If you want to take the money and run, we will deduct our fee of 15% of the sale price approximately a week after the firearm is sold so that the funds can clear our bank and our bookkeeper can cut your check. We accept no more than 2 guns from one customer at a time and ask that you bring the gun to us cleaned. We can clean the gun for you at a cost of $35 (unless you have a free cleaning card)
8) Do you buy used guns or do trades?
No we do not usually - in certain circumstances we may. We have found that the customer benefits more from putting their gun on consignment in either situation. Example - you bring us a gun that we would normally pay you $200 for, so that we can realize a profit, and we sell the gun at $300. We have now just profited $100 from your gun. Instead, we recommend consignment as the customer then realizes the profit. In this situation, the customer would wind up with either a $300 store credit (instead of $200) or a check for $255 (less the 15% consignment fee). Either way you make more if we do a consignment.
9) What is your refund/return policy?
We have a pretty open exchange policy, excluding firearms which cannot be returned. We would ask that you bring your receipt so that we can see how the item was paid for in the event we are able to do a credit back to the card you used if necessary. Refunds involve bookkeeper hours which we try to avoid to help keep our prices low. If it's for a class of any type we will NOT refund once you are confirmed in the class, we will only reschedule you. If you cannot take the class any longer we may issue a store credit. If you have exigent circumstances, we may consider a refund, however, we reserve the right to deduct reasonable bookkeeping fees from the refund due to our open ended reschedule policy. IF YOU ARE DENIED ON A BACKGROUND CHECK, WE WILL NOT REFUND YOUR ENTIRE PURCHASE. You are taking the gun off our shelf and having it held for your pickup which does not allow anyone else to purchase that gun. You will be subject to a restocking fee and an admin fee for our bookkeeper to process the refund. Many stores will not refund anything. You will be refunded any sales tax paid and the 25% restocking and admin fee will come off the actual gun price. UNDER NO CIRCUMSTANCES WILL YOU RECEIVE THE COST OF THE BACKGROUND CHECK ITSELF BACK.
If you are requesting a refund for a class you have been confirmed in, cancelled less than 72 hours prior or if you left due to no reason other than your own circumstances there is absolutely no refund. If the class is delayed either partially (shooting portion) or fully due to the weather, closing of the range or other reason out of our control, we will reschedule. If your class has been cancelled due to something that is our doing, we will either reschedule or issue store credit. We will not issue a refund, that is our policy. Thank you for your understanding.